Customer Service

FREE SHIPPING for orders above 10$.Orders are generally dispatched within 48 hours.It will take 10-20 days from China to arrive to your door steps.If you want to go faster, you'll have to pay extra.Shipping charges vary from country to country. Please email us for more information at [email protected].

We want you to be completely satisfied with your Oriarm purchase.If you are unhappy with your purchase,simply contact our customer care team here and we would like the opportunity to correct it.Please include your name, order number, items you wish to return, and the reason for return.You will be refunded or returned.Once processed, you will receive your refund within 3-5 business day.Please note: Original and return shipping charges will not be refunded.

All orders are packed with care to guarantee safe delivery. When your order is dispatched, we'll send you a shipping confirmation by email. In this email you'll also find a tracking number to follow updates on your shipment online. If you haven't received your shipping confirmation, please check if it landed in your junk folder.

All parcels can be tracked on this 17track. Another alternative is Trackingmore, which you may use if the tracking results on 17track only shows in Chinese language. In addition, once the parcel arrives in your country, often times it's also traceable on the website of your local postal company.